CANCELLATION & REFUND

ALL  ITEMS ARE FINAL SALE.

Due to COVID-19 Pandemic, we are temporarily not accepting returns, exchanges or refunds.

Only in case of defective items are acceptable for return/exchange.

We are dedicated to making your purchase a pleasant experience. If you received a defective item,

we gladly accept authorized returns within 14 days of receipt for most items in the same and new condition with original packaging (as per our Terms and Conditions below).

Send us an email at vtxbtscosmetics@gmail.com Attn: Return Team.

See directions on Return of Defective or Wrong Item and How to Make a Return.

You have 14 days from the receipt date to request a return of your ordered item. Returns must be packed and shipped within 7 days of return authorization date. Please note that our policy only applies to unused and unopened items with all new and original packaging, as well as having original tags attached. Please also note that the original shipping fee you paid for on your order is non refundable.